Privacy policy

This Policy applies as between you, the User of this Web Site and Mowlam Healthcare the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
"Account": means the personal information and login credentials required for an authorised user to securely access the Mowlam Healthcare Online Academy.
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by Mowlam Healthcare Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"Mowlam Healthcare": means Mowlam Healthcare, ADDRESS;
"Service": means collectively any online facilities, tools, services or information that Mowlam Healthcare makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that Mowlam Healthcare makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User": means an authorised individual who has been provided with access to the Mowlam Healthcare Online Academy, including employees and any other approved users who have been granted an account
"Website": means the Mowlam Healthcare Online Academy website and the associated mobile application provided through the LearnWorlds platform.
Access to the Mowlam Healthcare Online Academy is by invitation only. User accounts are created and managed by authorised Mowlam Healthcare administrators. Self-registration is not available

2. Data Collected

Without limitation, any of the following Data may be collected:
  • 2.1 name;
  • 2.2 job title, profession and work location;
  • 2.3 contact information such as email address;
  • 2.4 IP address (automatically collected);
  • 2.5 web browser type and version (automatically collected);
  • 2.6 operating system (automatically collected);
  • 2.7 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
  • 2.8 Cookie information (see Clause 10 below).
  • 2.9 We do not collect personal payment information, dates of birth, personal postal addresses or other information that is not required for the operation of the Mowlam Healthcare Online Academy.

3. Our Use of Data

  • 3.1 Any personal Data you submit will be retained by Mowlam Healthcare only for as long as necessary to provide access to the Mowlam Healthcare Online Academy, administer training records and comply with legal or regulatory obligations
  • 3.2 Personal data will only be shared where necessary for the operation of the Mowlam Healthcare Online Academy, where required by law, or with authorised service providers acting on behalf of Mowlam Healthcare under appropriate data protection agreements.
  • 3.3 All personal data is processed and stored securely in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
  • 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
  • 3.4.1 internal record keeping;
  • 3.4.2 improvement of our products / services;
  • 3.4.3 communicating important information relating to the Online Academy, including account notifications, course enrolments, mandatory training requirements and system updates.
  • 3.4.4 supporting learner administration, reporting, compliance monitoring and mandatory training records.

4. Third Party Web Sites and Services

Mowlam Healthcare uses trusted third-party service providers to support the operation of the Mowlam Healthcare Online Academy. These providers may process personal data only where necessary to: host and maintain the Online Academy; provide secure user authentication and account management; support system performance, security and maintenance; and provide technical support and reporting functionality. Third-party providers process personal data only on behalf of Mowlam Healthcare and under appropriate contractual and data protection obligations. They may only use personal data for the purposes of delivering the services requested by Mowlam Healthcare. All personal data processed by third-party providers is handled in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

5. Changes of Business Ownership and Control

5.1 If ownership or control of the Mowlam Healthcare Online Academy changes, any personal data will continue to be processed in accordance with applicable data protection legislation and only for the purposes for which it was originally collected. 5.2 Where required by law, users will be informed of any significant changes affecting the processing of their personal data.

6. Controlling Access to your Data

6.1 Mowlam Healthcare respects your privacy and will only use your personal data for the purposes outlined in this Privacy Policy.
6.2 Personal data will not be used for direct marketing through the Mowlam Healthcare Online Academy.
6.3 Personal data will only be shared with authorised service providers or where required by law.

7. Your Right to Withhold Information

7.1 Access to the Mowlam Healthcare Online Academy requires an authorised user account. The personal information requested is limited to that required to administer user accounts and training records.
7.2 Users may manage their browser cookie settings at any time. Restricting cookies may affect some functionality of the Online Academy.

8. Accessing your own Data

8.1 Users may view and update certain account information through their Online Academy profile where available.
8.2 Users have the right to request access to the personal data held about them in accordance with the General Data Protection Regulation (GDPR). Requests should be submitted to Mowlam Healthcare using the appropriate data protection process.
8.3 Users may request that inaccurate personal information is corrected where appropriate.

9. Security

Mowlam Healthcare is committed to protecting the personal information of users of the Mowlam Healthcare Online Academy. Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, disclosure, alteration or loss. The Online Academy is hosted by LearnWorlds, which provides secure infrastructure and acts as a data processor on behalf of Mowlam Healthcare.

10. Changes to this Policy

Mowlam Healthcare reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or the operation of the Online Academy. Any updates will be published within the Online Academy and will take effect from the date of publication.

11. Contacting Us

If there are any questions regarding this privacy policy you may contact us at